MPE CSKH

Features MPE CSKH

MPE Customer Care is a comprehensive customer care & management software.Customer care:- Easy to quickly check information, history of exchanges related to related customers (birthday announcements, customer care appointments ...)- Speed ​​up handling of customer-related issues in the sales process- Support customer gratitude plan according to specific customer groups- Coordinate to take care of all customers according to pre-built scenarios, saving time and human resources- Avoid overlapping, unprofessional customer careSales tracking and management:- Follow the quotation list to understand the expected sales over time- Support to quickly create orders on the app, browse and pay, speed up order processing- Easily track and control order status (pending, approved, unpaid, returned)- Process of exchanging orders between Sales staff and accountants- Avoid loss, control cash flow closelyWorkflow management:- Sort work by status and importance- Manage projects by job, fully list the work to be done, avoid missing workRoute management:- Manage the schedule of the customers route schedule